Our Services

‍Remote Monitoring & Management (RMM) software is a technology platform that allows IT teams and Managed Service Providers (MSPs) to remotely monitor, manage, and support computers, servers, networks, and other endpoints from a centralized dashboard. RMM tools use lightweight agents installed on each device to gather real‑time performance, security, and health data, enabling proactive maintenance without requiring on‑site visits. ‍

RMM software is essential for organizations with distributed teams, hybrid work environments, or limited IT staff, giving them the ability to respond to issues faster, automate routine tasks, and maintain consistent security across all devices.

‍

Drive encryption, also known full‑disk encryption (FDE) is a security technology that protects data stored on a computer’s hard drive or solid‑state drive by converting it into unreadable, encrypted code. This prevents unauthorized people from accessing the data, even if the device is lost, stolen, or the drive is removed and placed into another machine.

Drive encryption safeguards data at rest, ensuring that sensitive information stays protected unless the correct password, key, or authentication method is provided.

‍

Multifactor Authentication (MFA) is a security method that requires users to verify their identity using two or more independent authentication factors, rather than relying on a password alone. MFA adds critical layers of protection that significantly reduce the risk of unauthorized access—especially in environments handling sensitive data.

According to Microsoft, MFA “requires more than one form of verification” and combines elements such as passwords, physical devices, or biometrics to strengthen identity security. MFA makes users 99% less likely to be hacked because an attacker would need to compromise multiple factors, not just a single password. ‍

‍

A firewall is a cybersecurity system—either hardware, software, or cloud‑based—that monitors, filters, and controls incoming and outgoing network traffic based on predefined security rules. Firewalls act as a barrier between a trusted internal network and an untrusted external network, such as the internet, preventing unauthorized access and blocking harmful activity.

A firewall acts as the “first line of defense” that decides whether to allow or block network traffic based on a defined set of security rules.

Due to operating systems now having firewalls included. Watch Cloud provides instructions on how to use it within your operating system.

Ransomware detection is the cybersecurity process of identifying ransomware attacks early, before or during file encryption, by monitoring systems for malicious activity, abnormal behavior, and known ransomware patterns. Its purpose is to stop ransomware quickly, limit damage, and prevent data loss.

Ransomware detection is the first defense against malware that hides silently until it locks or encrypts files. Detection tools identify the infection early so victims can take action before irreversible damage occurs.

Ransomware detection involves finding malware that encrypts files and is crucial for containment and damage reduction.

‍

A Written Information Security Plan (WISP)is a federally required document that outlines how your tax or accounting firm protects sensitive taxpayer information. Every tax professional whether you’re a CPA, EA, bookkeeper, or preparer with a PTIN, is legally required to maintain a current WISP under IRS Publication 4557 and the FTC Safeguards Rule‍

A WISP is more than a policy document. It is your firm’s official, written proof that you have strong administrative, technical, and physical safeguards in place to prevent identity theft, unauthorized access, and data breaches.

A Virtual Private Network (VPN) is a cybersecurity technology that creates a secure, encrypted connection between your device and a private network—protecting your data from snooping, theft, and unauthorized access. VPNs safeguard internet traffic by routing it through a protected “tunnel,” ensuring that sensitive information stays confidential even when traveling across public networks.

In simple terms:
A VPN keeps your online activity private, hides your IP address, and encrypts all data moving between your device and the internet.

‍

Email phishing simulations are controlled cybersecurity training exercises where organizations send realistic but safe phishing emails to employees to test how well they can recognize and respond to phishing attacks. These simulations mimic the look, tone, and tactics of real cybercriminal emails—without delivering malware or causing harm.

Phishing simulation as a security exercise that tests an organization’s ability to recognize and respond to a phishing attack, using messages designed to trick people the same way real attackers would.

Phishing simulations are safe, controlled tests designed to measure how employees behave when confronted with realistic phishing lures, allowing organizations to coach users and strengthen their defenses.

‍

Cybersecurity awareness trainings are structured educational programs that teach employees how to recognize, avoid, and report cyber threats. These trainings help build a security‑first culture by ensuring staff understand their role in protecting sensitive information, preventing attacks, and maintaining compliance with security policies and regulations.

Cybersecurity awareness training educates employees on recognizing and responding to cyber threats, including phishing, data handling, password security, and safe internet behavior.

Cybersecurity awareness programs provide knowledge, tips, and resources to help users protect themselves and their organizations from cyberattacks.

‍

Cloud backup is a data‑protection method where files, applications, or entire systems are copied and stored on remote cloud servers instead of (or in addition to) local storage devices. Cloud backup automatically protects data from loss due to hardware failure, cyberattacks, natural disasters, accidental deletion, or ransomware and ensures the data can be quickly restored when needed.

It works by securely transmitting encrypted copies of your data over the internet to a cloud provider’s infrastructure, where it is stored, replicated, and maintained for recovery at any time.

‍

MDR with SOC (Managed Detection and Response with a Security Operations Center) is a managed cybersecurity service that provides 24/7 threat monitoring, threat hunting, detection, investigation, and rapid incident response, delivered by a team of expert security analysts working inside a dedicated Security Operations Center (SOC).

It combines two powerful components:

1. MDR (Managed Detection & Response)

MDR is a continuous threat‑management service that uses expert analysts and advanced technologies to detect, analyze, and respond to cyber threats in real time.

2. SOC (Security Operations Center)

A SOC is a centralized security hub where trained analysts monitor, investigate, and remediate threats across all systems and networks, 24/7. SOC analysts handle alert triage, incident management, and continuous security oversight.

MDR with SOC integrates these two functions—technology + expert humans—to deliver enterprise‑grade protection without requiring organizations to build their own SOC.

‍

Endpoint Detection and Response (EDR) is a modern cybersecurity technology that continuously monitors endpoint devices, detects suspicious or malicious activity, and provides automated and analyst‑driven responses to stop cyber threats like ransomware, malware, zero‑day attacks, and fileless intrusions.

EDR is a security technology that continuously monitors endpoints for evidence of threats and takes automatic actions to mitigate them.

EDR goes far beyond traditional antivirus tools—it provides behavioral detection, threat hunting, forensics, and rapid incident response.

‍

Antivirus (also known as antivirus software or antimalware) is a cybersecurity program designed to detect, block, and remove malicious software such as viruses, ransomware, spyware, trojans, and other forms of malware. Traditional antivirus primarily relies on signature‑based detection, meaning it compares files on a device against a database of known malware patterns.

Antivirus is designed to stop known malware threats before they infect an endpoint, though its scope is more limited than advanced EDR technologies.